Thank you for shopping at Landscape Trading Company. We are committed to providing you with the best possible service and aim to ensure your order arrives promptly and in excellent condition.
Order Processing Time:
- Orders are processed and shipped within 1-2 business days of receipt, excluding weekends and holidays.
- Orders placed after 12:00 PM EST will be processed the following business day.
Shipping Rates and Delivery Times:
- We offer standard shipping rates based on the total weight of your order and the destination.
- Delivery times vary depending on the shipping method selected at checkout:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping Restrictions:
- We currently only ship to addresses within the United States.
- We do not ship to P.O. boxes or APO/FPO addresses.
Order Tracking:
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or through the carrier’s website.
Shipping Damage or Issues:
- If your order arrives damaged or with any issues, please contact us immediately at [email protected] with your order number and a description of the problem.
- We will work with you to resolve the issue and ensure your satisfaction.
Shipping Policy Changes:
- We reserve the right to update or change our shipping policy at any time. Any changes will be posted on our website.
For any questions or concerns regarding our shipping policy, please contact us at [email protected].